Effective Date: 11/06/2024

Welcome to the Sarvodaya Group of Institutions (“the Institution”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and protection of your personal information when you use our website and services.

1. Information We Collect

1.1. Personal Information: We may collect personal information that you provide to us, including:

  • Contact Details: Name, email address, phone number, and mailing address.
  • Educational Information: Academic qualifications, transcripts, and details of previous educational institutions.
  • Financial Information: Payment information, such as credit card details or bank account numbers, for fee transactions.
  • Identification Information: Government-issued ID, student ID, or passport details.
  • Health Information: Medical records or health details provided for admission or accommodation purposes.
  • Demographic Information: Age, gender, nationality, and date of birth.

1.2. Automatically Collected Information: We may automatically collect certain information when you visit our website or use our services, including:

  • Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and time spent on each page.
  • Device Information: Information about your device, including hardware model, operating system, and device identifiers.
  • Cookies and Tracking Technologies: Data collected through cookies and similar tracking technologies to enhance user experience and analyze website usage.

1.3. Third-Party Information: We may receive information about you from third parties, such as educational partners, financial institutions, or social media platforms, in accordance with their privacy policies.

2. How We Use Your Information

2.1. Providing Services: We use your personal information to provide, manage, and improve our educational services, including:

  • Admissions: Processing applications, verifying academic qualifications, and managing enrollment.
  • Communication: Sending you updates, notifications, and information about courses, events, and services.
  • Student Services: Managing student records, financial transactions, and providing support services.
  • Health and Safety: Ensuring the health, safety, and well-being of students and staff.

2.2. Improving Our Website: We use automatically collected information to:

  • Analyze Usage: Understand how our website is used and improve user experience.
  • Enhance Security: Monitor and enhance the security of our website and protect against fraud or misuse.

2.3. Marketing and Promotions: With your consent, we may use your contact information to send you promotional materials, newsletters, or information about upcoming events and programs. You can opt out of marketing communications at any time.

2.4. Legal Compliance: We may use or disclose your personal information to comply with applicable laws, regulations, legal processes, or government requests.

3. Sharing Your Information

3.1. With Third-Party Service Providers: We may share your personal information with third-party service providers who assist us in operating our website, conducting our business, or providing services to you, such as:

  • IT Service Providers: For website hosting, maintenance, and security.
  • Payment Processors: For processing fee transactions.
  • Communication Services: For sending emails, messages, and notifications.

3.2. With Educational Partners: We may share your information with educational partners or institutions for joint programs, student exchange, or academic collaborations.

3.3. For Legal Reasons: We may disclose your personal information if required to do so by law or in response to valid legal requests, such as subpoenas or court orders, or to protect our rights and interests.

3.4. With Your Consent: We may share your personal information with other parties if you provide explicit consent for such sharing.

4. Data Security

4.1. Security Measures: We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, alteration, or disclosure. These measures include:

  • Encryption: Secure data transmission using encryption protocols.
  • Access Controls: Restricted access to personal information to authorized personnel only.
  • Regular Audits: Periodic reviews and audits of our data protection practices.

4.2. Retention: We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, or resolve disputes.

5. Your Rights

5.1. Access: You have the right to access and obtain a copy of your personal information held by us.

5.2. Correction: You have the right to request correction or update of any inaccurate or incomplete personal information.

5.3. Deletion: You have the right to request the deletion of your personal information under certain circumstances.

5.4. Restriction: You have the right to request the restriction of processing your personal information in specific situations.

5.5. Objection: You have the right to object to the processing of your personal information for direct marketing or other purposes.

5.6. Data Portability: You have the right to request the transfer of your personal information to another entity in a structured, commonly used, and machine-readable format.

5.7. Consent Withdrawal: If you have provided consent for the processing of your personal information, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact us using the contact details provided below.

6. Cookies and Tracking Technologies

6.1. Use of Cookies: Our website uses cookies to enhance user experience, analyze website performance, and provide personalized content. Cookies are small text files stored on your device that allow us to recognize your browser and capture certain information.

6.2. Types of Cookies:

  • Essential Cookies: Necessary for the operation of our website and to enable basic functionalities.
  • Analytical Cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously.
  • Functional Cookies: Enable website functionality that enhances user experience, such as remembering preferences.
  • Advertising Cookies: Used to deliver relevant advertisements and measure the effectiveness of advertising campaigns.

6.3. Managing Cookies: You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality and performance of our website.

7. Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by the Institution. We are not responsible for the privacy practices of these third-party websites or services. We encourage you to review the privacy policies of any third-party websites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post any changes on this page and update the effective date. We encourage you to review this Privacy Policy periodically for any updates.